FAQ

Who operates Cirelli Barware?
Cirelli Barware is owned and operated by North Jaborine Craniata INC, an independent online retailer.

What does Cirelli Barware offer?
Wine racks, stemware racks and bar tools for home bar spaces. Compare dimensions, selected options and included components on each product page.

Do you manufacture the products you sell?
We are a retailer. Unless a product page specifically says otherwise, we do not claim to manufacture the products we sell.

Where do you ship?
We offer free standard shipping to all 50 U.S. states and Washington, D.C., with no minimum purchase.

How long does delivery take?
Processing takes 1–2 business days. After dispatch, transit within the contiguous United States takes 2–4 business days. For Alaska or Hawaii, contact us before ordering to confirm the delivery timeframe.

How can I track my order?
Visit Track Your Order and enter your tracking number, or use your order number with the email address or phone number used for your order. For help, email support@cirelliandco.com with your order number.

Can I cancel or change an order?
Email support@cirelliandco.com with your order number as soon as possible. We will check the order's status and confirm whether the change or cancellation can be made. If we cannot ship within the stated processing period, we will notify you and offer a revised shipping date or cancellation with a prompt refund.

Can I return an item?
You may request an eligible return within 30 days of delivery. Contact us before sending a return; after approval, we provide a prepaid return label and the return address. See our Refund Policy for the full terms.

Who pays return shipping? Is there a restocking fee?
We cover shipping for eligible approved returns and provide a prepaid return label. We do not charge restocking fees.

Do you offer exchanges?
No. To choose a different item, return the original for a refund under the applicable return terms, then place a new order after your refund.

When will my refund be issued?
After we receive and inspect an approved return, we issue the refund to the original payment method within 5 business days.

What if my order is damaged, defective, incorrect, or missing parts?
Email support@cirelliandco.com with your order number, a description of the issue, and photos of the item, packaging, and shipping label. We will review the issue and arrange a full refund for an eligible claim at no cost to you.

How can I manage advertising cookies?
Use Your Privacy Choices or email support@cirelliandco.com to submit an opt-out request. Your browser and device settings also provide controls. Our Privacy Policy explains the choices relevant to the store's actual practices.

How can I make a privacy request?
Email support@cirelliandco.com with the subject “Privacy Request.” Our Privacy Policy explains the rights that may apply and how requests are handled.